Despite returning an error message, the viewer identifies the file so that you can easily locate it and open it in an alternate application. The viewer is able to identify the file ID correctly, but it returns an error message indicating that the file format is not supported. Some file types have a 'file ID only' designation. There is typically no formatting (bold, italics, fonts, etc.) of the text. For Microsoft Project files and XML files, the view doesn't display items such as Gantt charts, icons, or other graphics. When viewing these files in the viewer mode of the Relativity viewer, the document's text is the only data that renders. Some file types have a 'text only' designation. This includes specific browser and media-player combinations, such as Internet Explorer and Windows Media Player. Note: Relativity does not support any third-party applications after the user downloads a file. The icon is red if a version is out of date. For more information, see About - displays the version of the native file converter that converted the document when you opened it from the document list, the native document viewer version, and the latest installed version of the native document viewer.

Find out which viewer version you have, by navigating to your viewer and clicking. This page provides a comprehensive list of files types supported by the viewer, according to Oracle. Reviewers can see how the file looked in its native application without opening the file in that native application. Relativity uses Oracle Outside In to display rendered versions of native files within the legacy ActiveX viewer.

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